Last updated: July 2025
Welcome to Pillr! 🚀 This document is our Terms of Service ("Agreement"), and it's important because it sets the rules for using our services. Please read it carefully.
Who's Who:
We're Primr Studio Ltd ("Pillr" or "We"), and you're our customer ("Customer" or "You").What's Covered:
This Agreement applies to your initial and future purchases of our services.Service Subscriptions:
You subscribe to our AI-powered email outreach tool and related services, as detailed in our Order Forms, which are part of this Agreement.This Agreement governs Customer's acquisition and use of Pillr services. By purchasing, accessing, or using our services, you agree to be bound by this Agreement. If you're acting on behalf of a company, you confirm you have authority to bind it to these terms. If you do not agree or lack such authority, do not use Pillr.
Subscriptions:
You subscribe to use Pillr as per the Order Form.Free Trials:
If you sign up for a free trial, this Agreement also applies.Authorized Use:
You agree not to use Pillr to benchmark or for competitive purposes without our permission.Competitors:
If you are a competitor, you may not access Pillr without written consent.We may modify this Agreement or our services over time. Changes will take effect upon renewal or new orders. If changes apply immediately (e.g., legal compliance), and you disagree, you may terminate and receive a pro-rated refund.
Equipment & Security:
You are responsible for your devices and account security.Use Wisely:
No illegal, abusive, or unauthorized use of Pillr.Data Handling:
You confirm you have rights to any data you upload or send using Pillr and that it complies with applicable laws (including email and privacy laws).Data & Privacy:
We handle your data in line with our Privacy Policy.Content You Post:
You retain ownership of content but grant us a license to use it as necessary to provide the service.We may link to or integrate third-party services; we are not responsible for them.
You may stop using Pillr anytime, but the terms remain applicable for obligations incurred. We may terminate your access if you breach this Agreement or use Pillr unlawfully.
Fees:
You agree to pay fees as per your Order Form.Late Payments:
May incur interest or suspension of service.Taxes:
You're responsible for applicable taxes.We own all rights to Pillr, including underlying software.
You're granted a limited license to use Pillr under these terms.
Feedback you give may be used freely to improve our services.
Your Responsibility:
You will defend and indemnify Primr Studio from claims arising from your data, content, or misuse of Pillr.Our Responsibility:
We will defend and indemnify you if Pillr, used as intended, infringes a third-party's intellectual property rights.We are not liable for indirect damages, lost profits, or data loss.
Our maximum liability is limited to fees you paid us in the 12 months before the claim.
We both agree to protect each other's confidential information and only use it as needed to perform under this Agreement.
Governed by the laws of England and Wales.
Disputes will first be addressed through good-faith discussions.
If unresolved, disputes will be settled by arbitration in London, UK, unless otherwise required by law.
Assignment:
You cannot assign this Agreement without our consent.Force Majeure:
Neither party is responsible for events outside their control.Independent Contractors:
We are independent parties.Entire Agreement:
This Agreement and your Order Form constitute the entire understanding.Amendments:
Must be in writing and signed.For questions, disputes, or notices: